Building the Future of Property Maintenance
We created OnCall PRO to connect every stakeholder in one platform, eliminating inefficiencies and making property maintenance faster, easier, and more transparent.
We created OnCall PRO to connect every stakeholder in one platform, eliminating inefficiencies and making property maintenance faster, easier, and more transparent.
Tech from 1995, maintenance requests getting lost, vendors waiting for approvals, and managers juggling endless phone calls and emails. We built OnCall PRO because there had to be a better way: one common sense, beautiful platform where everyone can see the full picture, from request to completion.
To make property maintenance as seamless and stress-free as possible for owners, managers, and vendors, using technology that works for everyone.
We focus on common sense, practical solutions that work in the real world. OnCall PRO is built to both simplify your day AND build your business.
CEO & Founder
Sally has over 25 years working hands-on in property management, collaborating closely with management companies, vendors, and boards to solve the everyday challenges of maintenance operations.
She founded OnCall PRO to solve the problems she encountered every day in the industry, including eliminating inefficiencies in maintenance operations and creating a scalable, user-focused platform that keeps all stakeholders aligned from request to completion.
Chief Technology Officer and Co-Founder
William Metz is the Co-Founder and Chief Technology Officer of OnCall PRO, where he leads platform architecture, product engineering, and the development of AI-driven workflows that power maintenance automation at scale. With over 20 years of experience building and scaling software companies, William brings deep expertise in full-stack development, systems design, and translating complex real-world operations into reliable, high-performance software.
He previously co-founded and built SimplePhoto into a leading ecommerce platform for professional photographers and later led core engineering initiatives at Fotomerchant. At OnCall PRO, William is responsible for ensuring the platform is secure, scalable, and purpose-built to support property managers, vendors, and growing portfolios nationwide.
Strategic Advisor
With more than 15 years of leadership in community association management and a deep expertise in industry technology, Tyler Hawes brings a track record of operational excellence and innovation. As the founder and CEO of The Nabo Group, he has guided the company to modernize workflows, implement scalable systems, and deliver service models built for growth.
In addition, Tyler founded Klozed – a platform designed to replace outdated manual resale processing for homeowner- and condominium-associations with a fully digitized, AI-enabled solution. Klozed is built to eliminate labor-intensive tasks, streamline document automation and payment processing, and ensure a smooth, professional experience for all stakeholders.
At OnCall PRO, Tyler applies his unique vantage point at the intersection of property management, technology, and service innovation — ensuring the platform meets real-world needs, fosters collaboration between vendors, owners, and property managers, and supports a new standard of efficiency and responsiveness.
Strategic Advisor
Execution-oriented and data-driven Sales and Customer Success executive who loves solving customer problems, building sales and CS teams, and working with founders to drive customer value and accelerate growth. Long track record of joining early stage enterprise software companies to build high performing teams that capture demand, increase sales, deliver stellar customer experience, and drive expansions. In particular, I love to partner across a company to build inbound and outbound funnels, optimize pricing and packaging, increase sales productivity, accelerate adoption and organic expansions, and launch new product capabilities.
Early member of the leadership team from Series B to IPO at Opower (NYSE: OPWR). On the executive team of Contactually acquired by Compass, Upskill acquired by TeamViewer, and Ionic acquired by OutSystems.