For HOAs & Community Managers

Prevent the Repair. Protect the Community.

Ten systems cause most HOA emergencies. Here is what to check, when to check it, and how OnCall PRO turns your community's maintenance history into a preventive plan the board can see.

Book a DemoSee the Ten Systems

The Ten Systems That Fail First

Each one has a checklist your team can act on this month, the early signs that it's slipping, and what OnCall PRO tracks for you.

01 / 10

Sidewalks

Inspect quarterly · Seal every 2–3 yrs

Trip hazards are the most common liability claim an HOA faces — and the cheapest to prevent.

Do this
Walk every sidewalk quarterly and flag any panel lifted more than ¼ inch.
Grind or ramp minor offsets before they turn into trip claims.
Seal concrete every 2–3 years to keep freeze-thaw water out.
Note tree roots near slabs and add root barriers before panels heave.
Watch for
Raised or sunken panels
Spalling or flaking surface
Standing water after rain
How OnCall PRO helps
Logs every trip-hazard ticket by location, so repeat problem panels surface on the map and move into next year's capital plan.

Stay Ahead, Not Behind

Every request, inspection and vendor update lands in one place — so managers see what's open today and boards see where the community is heading.

A community manager inspecting an exit light with a tablet
The Community Overview

Run Every Community With Total Clarity

OnCall PRO reads your work-order history by system and location, shows the trend, and recommends the preventive task that stops the next ticket.

Sample Community HOA
EXAMPLE · FICTIONAL DATA
Illustrative property — not a real client
Community Health
86
Up 4 pts this quarter
Open Work Orders
7
2 past due
Preventive Share
64%
From 18% a year ago
Maintenance Trend · 12 Months
ReactivePreventive
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
System Status
GuttersFall cleaning due in 12 days
Drains3 repeat tickets at Building C
RoofInspected Apr 2 · no issues
Garage DoorsGate 2 nearing replacement
Storm WaterPond inspection logged Sep 8
Decks4 inspections due by Nov 30
Suggested Preventive Measures
Example based on 3 years of sample history
Drains · Building C
3 clog tickets since March. Book a camera scope before October rains.
Gutters · Court B
Overflow reported twice last fall. Add guards to 6 homes under heavy tree cover.
Garage Doors · Gate 2
Repair spend is at 64% of replacement cost. Request a replacement quote.

Dashboard shown with a fictional community and sample data for illustration only.

Historic trends by system, building and season
Preventive tasks suggested from your own history
Community health scores and inspection records
Board-ready reports in one export

The Preventive Calendar

Book these a season ahead. OnCall PRO schedules them as recurring work orders and moves the dates when your history says to.

Spring
Mar – May
Roof inspection after winter
Gutter and downspout cleaning
Re-level walkway pavers
Cooling system service
Summer
Jun – Aug
Seal decks and fencing
Grind and seal sidewalks
Garage door service
Storm water structure clean-out
Fall
Sep – Nov
Gutter cleaning after leaf drop
Clear and flow-test drains
Roof inspection before winter
Heating system service
Winter
Dec – Feb
Post-storm inspections
Mechanical room checks
Update the reserve study
Plan next year's capital work

HOA FAQ

It turns your work-order history into a plan. Every ticket is tagged by system and location, so patterns — the drain that clogs every October, the gate that keeps failing — become visible, and each one becomes a scheduled preventive task instead of a surprise.

See Your Community's Maintenance History in One View.

Twenty minutes with your properties and your vendor list. We'll show you the next three repairs you can prevent.

Book a Demo